Privacy policy

Glides Inc – Privacy Policy

Last Updated: November 24, 2025

1. Introduction

Glides Inc (“Glides,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or purchase from wearglides.com (the “Site”) or participate in our Services.

By using our Site or Services, you consent to the practices described here. If you do not agree, please stop using the Site. We may update this Privacy Policy periodically; updates will be reflected in the “Last Updated” date above.

2. Who Can Use the Site

  • The Site is intended for individuals 13 years of age or older.
  • We do not knowingly collect information from children under 13. If we discover such data, it will be promptly deleted in compliance with COPPA.
  • Users aged 13–18 must have parental or guardian consent to use the Site.

3. Information We Collect

A. Information You Provide

We collect personal information you voluntarily provide, including:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information
  • Marketing preferences (email/SMS)
  • Customer support inquiries

B. Information Automatically Collected

When you interact with the Site, we automatically collect:

  • IP address
  • Browser type, device, and operating system
  • Time zone
  • Pages visited, click and scroll behavior
  • Referring URLs
  • Interaction with ads or marketing messages

We use cookies, log files, tags, pixels, and web beacons to collect this data.

C. Analytics & Advertising Tools

We use third-party tools to analyze user behavior and deliver personalized advertising, including:

  • Google Analytics
  • Meta (Facebook) Pixel
  • TikTok Pixel
  • Snapchat Pixel
  • Triple Whale
  • Klaviyo (email/SMS marketing)

These partners may set cookies or collect device/usage data. For their policies, please refer to the respective third-party privacy statements.

4. Cookies & Similar Technologies

We use cookies to:

  • Enable essential Site functions
  • Understand traffic patterns
  • Improve user experience
  • Remember preferences
  • Deliver relevant advertising

Cookie Types:

  • Essential / Strictly Necessary
  • Functional
  • Analytics / Performance
  • Advertising / Targeting

Managing Cookies:
You can manage or disable cookies through your browser settings; however, this may limit Site functionality. Users in the EU/UK will see a cookie consent banner to opt in/out of non-essential cookies.

5. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Respond to inquiries
  • Send order updates
  • Deliver marketing communications (email/SMS)
  • Improve and optimize the Site and Services
  • Prevent fraud
  • Comply with legal obligations

We may also use data for other purposes with your consent.

6. How We Share Information

We may share information with:

  • Service providers: order fulfillment, hosting, analytics, marketing, email/SMS delivery
  • Payment processors
  • Advertising partners
  • Professional advisors: legal, accounting
  • Law enforcement or authorities if required by law
  • Successor entities in a merger or acquisition

We may also share non-identifiable aggregated data. We do not sell personal information for profit.

7. Payments

The Site is hosted on Shopify, which processes payments and stores order data in accordance with PCI-DSS security standards. For Shopify’s policies, see Shopify Privacy Policy.

8. Data Retention

We retain personal information only as long as necessary for:

  • Order fulfillment, accounting, and tax purposes: 7 years
  • Marketing data: until unsubscribed or opted out
  • Account information: until account deletion or 3 years of inactivity
  • Legal or regulatory compliance: as required

9. Data Security

We employ administrative, technical, and physical safeguards, including SSL encryption, restricted access, and regular security reviews. No online system is completely secure, and you use the Site at your own risk.

10. Your Rights

A. United States Residents

You may:

  • Access personal information we hold
  • Request correction or deletion
  • Receive a copy of your data
  • Opt-out of targeted advertising or data sharing
  • Limit use of sensitive data where applicable

B. California Residents (CCPA / CPRA)

California residents may:

  • Request details about categories of data collected, sources, purpose, and third-party sharing
  • Request deletion, correction, or a copy of personal data
  • Opt-out of “selling” or cross-context behavioral advertising
  • Exercise rights without risk of discrimination

C. EU/UK Residents (GDPR)

EU/UK residents have the right to:

  • Access, rectify, or erase personal data
  • Restrict processing or object to processing
  • Data portability
  • Lodge a complaint with a supervisory authority
  • Withdraw consent at any time

Requests can be submitted via email: support@wearglides.com
We may verify your identity before responding. Responses are typically within 45 days. Authorized agents may submit requests with proper documentation.

11. Marketing Preferences

  • Email: click “Unsubscribe” in any email
  • SMS: reply “STOP” to opt out
  • Postal mail: email support@wearglides.com

Please allow 5–6 weeks for removal from all channels.

12. Linking Policy

Other sites may link to our Site only if the link:

  • Accurately represents the Site or products
  • Does not imply sponsorship or affiliation
  • Does not portray Glides negatively

You may not use our logos, images, or trademarks in a link without written permission.

13. Copyright / Intellectual Property

All Site content, design, images, logos, and trademarks are owned by Glides Inc. No content may be copied, distributed, or reused without written permission.

14. Resale Restriction

Products purchased from Glides are for personal use only. Commercial resale is prohibited unless explicitly authorized in writing.

15. Automated Decision-Making & Profiling

We may use analytics tools for marketing personalization and ad targeting. Automated decision-making will not materially affect your rights or purchases.

16. Modifications to Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. For significant changes, we may notify you via email or through a notice on the Site.

17. Minors

If you are under 13, do not provide personal information. Users 13–18 may use the Site only with parental consent.

18. Contact Us

For questions or privacy requests:

Glides Inc
Attn: Support
7025 Beracasa Way, Suite 206
Boca Raton, FL 33433
Email: support@wearglides.com